Beta's Frequently Asked Questions


 

Stock Bike Purchase Q&A

Q: How long will it take to ship my Stock bike to the dealer that I choose?
A: It will ship out within 3 business days after the posted availability date for that model

 

BYOB Q&A

Q: How long will it take to ship my BYOB bike to the dealer that I choose?
A: It will ship out within 30 business days after the posted availability date for that model

Q: How come when I select suspension springs, I do not get a credit for the take-off springs?
A: All take-off suspension springs are included in the crate as Beta cannot re-sell them. Beta already has over 100 sets of stock springs that we will either melt down or start making pogo sticks with.

Q: If I have more questions before I leave a deposit, how do I contact Beta?
A: You can send an email to 
BYOB@betausa.com(link sends e-mail) and leave your phone number. You will receive a response the next business day from a Beta representative. 

Q: How can I determine my “Out The Door” price?
A: You will be contacted by your Beta dealer in 1-2 business days after you have left your deposit. He or she will provide you with the total out the door price with local sales tax and set-up fees.

Q: It says my deposit is refundable. How long is my deposit refundable?
A: Deposits are refundable up until the build is started. Most builds will begin about 10-15 days after the deposit is taken.

Q: What happens if I do not choose a dealer of choice?
A: To purchase a Beta under the BYOB program, you must choose a Beta dealer of your choice to complete the transaction.

Q: Can I order a large fuel tank and exhaust on the Beta BYOB program?
A: Yes, you can order all of the options listed on the BYOB section however some have EPA restrictions and cannot be installed by either Beta or a Beta dealer. This includes optional fuel tanks, exhausts, fuel screws, and other air/fuel items. These items will be shipped in the crate with your new Beta with the stock items left on the bike.

Q: Will the BYOB program void my warranty?
A: No, your Beta’s warranty will be the same as a stock Beta.

Q: Do I receive the stock parts back?
A: Other than suspension springs, stock clutch assemblies, and a few other items, you will not receive the stock parts back as you are given a discount on the part you purchased that replaced that stock part.

Q: What will my BYOB Name Plate look like?
A: Your BYOB Name Plate will look similar to the example shown below.

byob-name-plate.jpg